Sunday, July 20, 2008

Trends Or Traditions--Are Uniforms Still Uniform?: UniformMarketNews.com

A guy telephoned the other day and said that his corporation is going to revolutionize the uniform business.  He said that the bigger companies are antiquated, outmoded, and little more than fuddy duddy in an ever changing world.  Navy, grey, black, and burgundy are out.  So are classic and traditional.  He said people want uniforms that don’t look like uniforms.  They want style, fashion, flair, color.  Fabrics with zip and zing.  
He steered me to another manufacturer (whose catalogue looks pretty much like the others, just between us), but said that these folks had the greatest cocktail dresses, and that made all the difference.  Imagination with a swish: The wave of changing uniform styles, he insisted.  Could be.   But you couldn’t go by me.  The dresses were indeed lovely, albeit not for the chronologically or horizontally challenged. 

The uniform business today is pretty much open season.  That’s the good news and the bad news.  On the one hand, anything goes.  Everything from hot pants and halter tops, to ankle length skirts with finger tip jackets and jewel necklines. 

On the other hand, there are no real guidelines for buyers or sellers to follow, and no sense of place or decorum to set a style or a universal tone.  Some uniforms are so generic, that without their name badges or security I.D’s, it’s difficult to tell who the employees are.  A policeman pulled up to my shop the other day in a navy golf shirt and khaki shorts—I thought he was a camp counselor until he pulled his badge out of his pocket.

It’s tough for the customer to know what’s what; a sales rep who doesn’t know his client and the market—who hasn’t thoroughly done his homework—won’t have much luck making that sale if price points, delivery dates, and sparking the GM’s fancy, haven’t been key elements in his presentation.  It’s not unusual that today’s customer will want a blend of fashion from five or even ten different catalogues plus customization. 

Some companies want casual, some want more formal.  It doesn’t matter any more, because each company sets its own standards.  But don’t kid yourself; political correctness matters.  A restaurant wanted to order 300 custom made tops: A little bit of decollate with ruffling and a lower neckline.  Turns out, one waitress had a larger bosom but was modest.  All 300 garments had to be re-designed with a higher neck and extra buttons to cover one woman’s cleavage.

Some groups want polo shirts while some want woven shirts.  Others want a choice of both.  There are those who want uniform strength and laundering care, while others prefer a color or look that will not be found in more standard uniform garb.  Chances are ready-to-wear industrial shirts won’t come in hot purple, for instance.  There’s no call for them, no volume, no profit.  Conversely, you’ll find an entire group of Shriners on the golf course wearing cargo shorts in this very same regal shade.  Go figure.

Certainly, the traditional corporate motif remains the tried and true.  Despite the critic who distains the more conservative approach to uniforms, there’s a lot to be said for one style fits all—or almost all—and a dressier appearance that reports a sense of professionalism and pride in one’s position.  One can also say the same of the casual approach with the polo or camp shirt, and a sharp pair of slacks.  Of course, there’s always industrial garb with an enormous variety of shirts, pants, coveralls, jackets, and the like.  Hats, sweaters, aprons, gloves, belts, ties, and all kinds of accessories?  Of course.

But to be sure, with six generations in the workplace, new fabrics, global focus when doing business, the infusion of multi-culturalism, environmental awareness, more women, plus androgyny, what used to be called “the” uniform for a particular career position is just one of many styles in today’s world. 

Business organizations want blazers in off-shades:  Baby pink or turquoise blue for the gals, bright Popsicle orange or Kelly green for the fellows.  Female bartenders are into backless tuxedo vests that tie rather than have adjustable straps with slide buckles: “We don’t want to look like we’re wearing seat belts,” they say. 

Scrubs are taking on a whole new appearance.  The Asian look is “in.”  There are the standard O.R. types, and the upgraded cute prints, all in new and more flattering lines.  Then, there are the fabrics with patterns that are so color coordinated and stylish that the garments almost need a parasol and matching shoes to accompany them to surgery.  The other day, I had a woman call who wanted stethoscopes in multiple colors to match each of her outfits.   Do they exist?  Yes.

I think the winner of the Most Unusual Uniform Award goes to the infra-red camera company that wanted shirts and pants to match the color tomography it uses to test structural insulation temperatures. The bodies of the shirts were yellow with lime green sleeves, deep purple collar and cuffs, a royal blue placket, and a red pocket to match red pleated front pants.  The buttons were black.  Was the concept more innovative than a traditional scarlet red Victorian doorman coat with a silver and white striped Valencia vest?   Not in the slightest.  Just different.

Currently, all styles, fabrics, patterns and designs are in the forefront of the uniform industry.  It’s only a question of creativity and wise assessment in the mind of the salesperson when it comes to working with the customer.  It’s no longer about thinking outside the box; in today’s world, the boxes no longer exist.




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